Topic:

I'm brand new to RegOnline. What resources do you have to help me get started? 

Solution:

Well, you've already found the first one – the RegOnline Help Center! If you’re just getting started with RegOnline or have some familiarity with our system, you’ll find answers to many common questions in our Forum’s Knowledge Base. We also have numerous other resources to help you build and monitor your events, memberships, donations, web events, and/or surveys.

Most of our customers start by watching two web-based training classes:

• RegOnline Manager Tour - This short video will help you get oriented to the RegOnline interface, called Manager. You'll also see how you can create a simple first event using our event build wizard. 10 minutes. Watch the Manager Tour video.
• Form Build Training - Once you have your bearings, check out this in-depth video to learn just about everything you can think of (and maybe some things you didn't!) about building your registration form in RegOnline. 45 minutes. Watch the Form Build Training video.

Now, let's move on to your preferences. Would you rather:

• Use printed materials that you can print and refer to, or  
• Do you learn better from videos where you can see the system being used?

If you prefer printed materials, refer to the following:  

• Quick Start Guide (PDF) - walks you through the basics of how to create your event.
• Online Knowledge Base - our resource for common (and uncommon!) questions in a simple question and answer format. 
• Online User's Guide - Complete descriptions of every field in each tab of the Event Builder and the various Manager windows.

If you prefer video-based training and information, check out our complete list of video training or click on any of the following: 

• RegOnline Manager Tour – a brief video overview of the Manager interface
• Registration Form Build Training – a detailed video walkthrough on how to build your event
• Reporting & Attendee Management – a 45-minute video training that teaches you how to use our robust reporting capabilities to access information about your attendees
• Financial Transactions – 45-minute video covering the financial aspects of your event(s)
• RegMail Email System – 45-minute video detailing the use of our powerful email system to communicate with your registrants

Additional Information:

None.

Related Links:

• Frequently Asked Questions (FAQ)
• How do I get set up to do online credit card processing?
• Can I have RegOnline build my event for me?
• 11 Common Pitfalls to Avoid before Going Live

Keywords: getting started, starter, new user, new to RegOnline, new user, starting, resources, resource kit, help, help center, assistance

Rev. 02/08