Topic:
Setting up a TouchNet gateway
Solution:
You can add your own TouchNet gateway in your RegOnline account.
To add a TouchNet gateway:
- On the Account tab, click the Merchant Gateways link.
- Click the Add Merchant Gateway link. The Merchant Gateway Setup window displays.
- Make the following entries:
- Description – The name to display in your list of gateways
- Gateway – TouchNet
- Statement Name – This should match the name that you have entered in your TouchNet Gateway account.
- If you wish to change the name that appears on your registrants' credit card statements, then you will want to change the name in your Merchant Gateway Account and here in RegOnline.
- Merchant Name – This is the name TouchNet uses to refer to your account with them.
- Test URL - Your TouchNet account's Test URL. This is used when your event is in Testing status. No live transactions will be processed through this URL. You will have received this from TouchNet.
- Prod URL - Your TouchNet account's Production URL. This is used to process live transactions when your event is in an Active status. You will have received this from TouchNet.
- Set as Default Merchant Account – Check this box to use this merchant account as the default for your events.
- This entry can be overridden in the setup for your events.
- Select the card types you wish to process. Selecting a card type does not verify that the card type is processing correctly, it simply makes the option for that card type appear on the Checkout page of your event.
- Click OK to save your changes.
- Optional, but strongly recommended: Verify that each card type is processing correctly by clicking the Verify Credit Card Processing icon in the Actions column. Select the card type you wish to verify, enter your credit card information and click Verify Card to process a transaction through your merchant gateway. If the transaction is unsuccessful, the error message returned by your gateway will display in the top left corner of the window. If the transaction is successful, you have confirmed that the selected card type is processing correctly through your gateway.
- Before you begin processing credit card payments, you will need to connect your event to the new gateway. Click here for detailed instructions.
Additional Information:
Fees:
- There are no account setup fees and no monthly charges.
- There is a 0.95% transaction fee for all online credit card transactions.
- This fee will be billed to you by RegOnline in addition to any fees billed to you by TouchNet.
- Online credit card refunds are considered an online transaction and therefore are subject to the normal transaction fees.
Related Links:
Keywords: touchnet, touch net, gateway, merchant bank, banking, merchant gateway
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