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Strange problem with Emergency Contact Phone in Excel output

Last post 11-17-2009, 12:50 AM by priya_blonde. 6 replies.
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  •  02-01-2009, 6:39 AM 3974

    Strange problem with Emergency Contact Phone in Excel output

    Hi folks,
    Ive just noticed that when you turn on the collect Emergency Contact details and a client adds their contact name, phone etc - something happens when you export to Excel.  Ive noticed the same on previous events but put it down to my clumsiness.

    With the Main contact info, Cell Phone numbers end up formatted  so that it always displays in the Excel sheet as a number and the way it is entered.  In the Excel data bar it displays as a ="12345678" type data and in the cell it displays as entered ie 12345678 
    eg extract of Excel Sheet:
    EmergencyContactName    
    EmergencyContactPhone
    Joe Blog 12345
    Micky Mouse 4.47877E+11
    My Test 12345678
    The Phamtom 123456789

    But in the Excel data for the emergency phone UNLESS you format that column in the exported report  to be "Number" then the phone number is displayed (for me) as a stupid number eg 4.47877E+11 in the cell but is correct in the data bar.
    Am I missing something here or doing something wrong. This is just a straight export from a Custom report with selected fields. Surely all phone/cell numbers get formatted the same way - or??
    Help please.
    Regards
  •  09-14-2009, 2:50 PM 4142 in reply to 3974

    Re: Strange problem with Emergency Contact Phone in Excel output

    It does happen to me too. I think it has something to do with how the numbers were entered as well so what I do before entering numbers in is that I format the cells as Text instead of numbers. This way, the information entered is treated as text even when there is a number in the cell, the information is displayed exactly as it is entered.
  •  09-24-2009, 4:22 AM 4162 in reply to 4142

    Re: Strange problem with Emergency Contact Phone in Excel output

    That's what I do too.
    It must be a really strange glitch in Excel.

    Provillus
  •  10-19-2009, 4:22 PM 4185 in reply to 3974

    Re: Strange problem with Emergency Contact Phone in Excel output

    I had exactly the same problem and the solution mentioned above also resolve my problem.
    Provillus wartrol
  •  10-30-2009, 6:36 AM 4197 in reply to 3974

    Re: Strange problem with Emergency Contact Phone in Excel output

    hi guys

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    Thanks

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  •  11-14-2009, 11:15 PM 4220 in reply to 3974

    Re: Strange problem with Emergency Contact Phone in Excel output

    HI

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