Topic:

I am using the RegOnline International Merchant Gateway to process credit card transactions. How do I enter the required banking information in order to receive the funds from my transactions?

Solution:

When you are using the RegOnline International Merchant Gateway to process credit card transactions in non-US currencies, then RegOnline will transfer any collected funds directly to you via electronic bank transfer each month. However to do so, we will need you to enter the appropriate banking information in your RegOnline account.

The first time that you Activate an event in your account, you will be prompted to enter your billing and banking information. However if you did not fill out the banking information fields at that time, then follow the steps below

To enter your banking information:

1. Click the Account tab.
2. In the Account Defaults section, click the Edit icon .
3. Select your bank's location from the dropdown menu in the section titled Please provide electronic bank transfer information...
4. Enter the required banking information in the fields provided.
   • Please contact your financial institution for the required information.
5. Click Update to save your changes.

Additional Information:

• Collected amounts are paid by electronic transfer (EFT) directly to your bank account on or after the 10th of each month. RegOnline collects these funds and transfers them to your bank account each month for the prior month’s transactions in the currency in which they were processed (less any fees charged by RegOnline).
  • You can download your invoice online. Show me how...
  • If you wish to have your RegOnline fees (such as registration fees, credit card transaction fees, etc.) invoiced or billed to you each month instead of having them deducted from your online credit card transactions, then please contact the RegOnline billing department.
    
    
• The bank account that is being used for the EFT should be set up for the currency that you are using for credit card processing in your RegOnline Events, otherwise your bank may impose currency conversion fees.
  
  
• The banking information that you provide in your account is secured and encrypted using the same high level of security used throughout our software. Read more...

If you have any questions about billing please contact us at: billing@regonline.com

Related Links:

• About RegOnline's International Merchant Gateway
• Everything that you wanted to know about credit card processing
• About Transactions in RegOnline
  
• How do I change the currency for my event?
• Setting up your international event to avoid currency conversion
• User's Guide - Administration - Manage Account