Topic:

Setting up a First Data Global gateway

Solution:

You can add your own First Data Global (previously Linkpoint) gateway in your RegOnline account. To add a First Data Global gateway:

1. On the Account tab, click the Merchant Gateways link.
2. Click the Add Merchant Gateway link. The Merchant Gateway Setup window displays.
3. Make the following entries:
   • Description – The name to display in your list of gateways
   • Gateway – First Data Global
   • Statement Name – This should match the credit card statement name that you have entered in your First Data Global Merchant Gateway account.
     • If you wish to change the name that appears on your registrants' credit card statements, then you will want to change the name in your Merchant Gateway Account and here in RegOnline.
     Store # – Your First Data Global store number
   • Upload Certificate – This is a copy of your digital certificate file, which you can download from your First Data Global account. See the Additional Information below for details.
     • By default, your certificate filename is your store number, followed by a .pem file extension (Note: you will be unable to open this file on your computer). In order to successfully process transactions with this gateway, the entry in the Store # field above and the name of your certificate file must exactly match. For example, if the entry in the Store # field is ‘1234’, your certificate file must be ‘1234.pem’.
   • Merchant Account Currency – Select the default currency to use when processing transactions with this merchant account.
     • This entry can be overridden in the setup for your events.
   • Set as Default Merchant Account – Check this box to use this merchant account as the default for your events.
     • This entry can be overridden in the setup for your events.
4. Select the card types you wish to process. Selecting a card type does not verify that the card type is processing correctly, it simply makes the option for that card type appear on the Checkout page of your event.
   
5. Optional, but strongly recommended: Verify that each card type is processing correctly by clicking the Verify Credit Card Processing icon in the Actions column. Select the card type you wish to verify, enter your credit card information and click Verify Card to process a transaction through your merchant gateway. If the transaction is unsuccessful, the error message returned by your gateway will display in the top left corner of the window. If the transaction is successful, you have confirmed that the selected card type is processing correctly through your gateway.
   
6. Click OK to save your changes.
   
7. Before you begin processing credit card payments, you will need to connect your event to the new gateway. Click here for detailed instructions.

Additional Information:

YourPay:

• The steps above will also work for setting up a YourPay gateway.

Fees:

• There are no account setup fees and no monthly charges.
• There is a 0.95% transaction fee for all online credit card transactions.
• This fee will be billed to you by RegOnline in addition to any fees billed to you by First Data Global.
• Online credit card refunds are considered an online transaction and therefore are subject to the normal transaction fees.
• These fees are valid for any gateway setup after September 26th, 2008. For older gateways, contact your sales representative for pricing information.

To download a copy of your digital certificate from your First Data Global account:

1. Go to the First Data Global web site and click Sign-In.
2. Sign in to your account, and then click on Support, then Downloads.
3. Download the digital certificate file, save it to your computer, and then upload it in the Upload Certificate field described above.

Note: First Data Global may change the appearance of their website interface. Therefore these steps may not be entirely accurate but should be used as a guideline for obtaining your account information.

Related Links:

• How do I get started with online credit card processing?
• What Merchant Gateways are supported in RegOnline? 
• User's Guide - Administration - Set Up New Merchant Account
• User's Guide - Event Builder - Credit Card Processing Options

Keywords: First Data Global, Link Point, linkpoint, gateway, merchant, setup, set up, credit, transaction, online, on-line, Yourpay, Yourpay.com, your pay, linkpoint, link point,

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