I just created a new Sub-Account, but I don’t have a username in that account. How do I sign in to the sub-account so that I can add new users there?

Solution:

When you sign in to your RegOnline parent account and create a new sub-account, your username is automatically added to that sub-account. Assuming you have full permissions in the parent account, you’ll see a folder in the left side Folder List titled Other Accounts.

To sign in to the sub-account:

1. On the Account tab, locate the Switch to Account dropdown menu located on the right side of the page.
2. Select the desired sub-account from the dropdown menu. A popup message will display confirming that you’d like to log in to the sub-account.
3. Click OK to log in.

Once you’ve signed in:

1. On the Account tab, click the Users link.
2. Click the link to Add User. See the Related Link below for more information about adding a new user to your account

Related Links:

• How do I open a new sub-account?
• How do I add a new user to my RegOnline account?
• How do I move an existing user to another account?
• How do I copy an event from a parent account to a sub-account?
• How do I change the name of my sub-account folder?
• How do I see my RegOnline pricing and other account information? 
• How do I set up separate billing for multiple events?

Keywords: Sub-Accounts, SubAccount, SubAccounts, User Permissions, Security, Separate Account Access