Topic:

I would like to send a confirmation email (or some other email) to some, but not all of my registrants. How can I do this?

Solution:

The confirmation email can be enabled so that it is sent to every attendee that registers for your event.  However if you want to only send an email to a select number of registrants, then you can simply disable this email and send it out from a standard or custom report in your account.

First you will want to disable the confirmation email (or any reminder/follow-up email) that you may have scheduled for your event so that the email is not sent automatically.

1. Edit your Event and click on the Emails tab
2. In the New Registrations section, clear the Email a confirmation to the registrant checkbox
3. Save your changes.

Now you can copy the content of this email so that you can paste it into a RegMail Email Content for future use.

1. Click the Email a confirmation to the registrant link to edit the email
2. In the confirmation email content section, Highlight all the content and use Ctrl-C to copy.
3. Click Save & Close to exit the email, Save & Close again to exit the Event Builder.
4. Click on the RegMail folder from the folder list.
5. Click the Content section.
6. Click on the link to Create new Email Content.
7. Enter a title and subject line for the email content.
8. Click on the HTML tab.
9. Paste the confirmation email you copied in step 1.
   • Use Ctrl-V to paste.
   • Be sure to paste in the content into the Text Only section as well.
10. Click on OK to save your email content.
11. Run your Attendees report (or any other report in your account)
12. Select the Attendees that you wish to receive the email.
13. Click on the Send email button from the bottom of the report.
    • An email dialogue box will open.
14. Select your email content you created in the previous steps from the drop down menu.
15. Review the email and click Send.

Additional Information:

None.

Related Links:

• How do I modify the confirmation email that my attendees receive?
• How do I create a custom confirmation email by registrant type?
• How do I test the confirmation email for my event?
• How do I re-send a confirmation email?
• How do the reminder emails work?
• How do I modify the reminder email my attendees receive?
• How do I send my attendees a list of the agenda items they have selected?