Topic:

How do I change my billing address (or other information) for my RegOnline account?

Solution:

You (the administrator on your account) are the only one who can change the information for your account, including your contact info, billing info, pricing plan, and so on.

1. On the Account tab, click the Account Information link.
2. Click the edit icon in the Billing Contact Information section and make any necessary changes.
3. Click the Update link to save the information.
   • If you do not see the Update link in this window, you do not have the proper user or role permissions to modify the information in this section. 

Additional Information:

If your account is set up for monthly invoicing from RegOnline instead of charging a credit card each month, then you will not be able to view or change the credit card number that we have on file for your account.  Please contact our billing department for further assistance.

Related Links:

• How do I contact RegOnline if I have a billing question?
• How do I set up separate billing for multiple events?
• How do I run monthly reports for my account activity?
• How do I view my RegOnline invoice?
• How do I reconcile my RegOnline credit card transactions for my account?
• User's Guide - Manage Account

Keywords: billing, contact, defaults, invoice, payment, account, change credit card number