Topic:
I am accepting payments by check for my event. What do I need to do when I receive a check from an attendee?
Solution:
RegOnline uses a double-entry or cash-basis bookkeeping system to track payments, refunds, etc., meaning that each complete transaction should have a debit and a credit that balance out to zero… pretty standard accounting stuff. More info...
But that also means that when an attendee pays for their registration by check, their attendee record shows that an expense has been incurred (the cost of registration) but it has not yet been paid. On the Transactions section of their Attendee record and you will see an outstanding balance due. So when the check arrives from your attendee you will need to log this payment in their record to indicate that the amount has been paid and balance their record to zero.
To record a check payment:
- Find and edit the registrant's record to open the Attendee Info. window.
- Click the Transaction icon on the left sidebar.
- Click on New Transaction link in the top right corner.
- In the Cash Transaction section, select the option to Enter a manual (offline) payment and click Next.
- On the next step, enter the following information:
- Enter the Date of the transaction (default is today's date).
- In the Type field, select Check Payment from the menu.
- Enter the Amount of the payment.
- Enter positive numbers only.
- Enter any Notes regarding this payment (optional)
- Example: "Check number 1234"
- Click Save and Close when finished.
Additional Information:
None.
Related Links:
Keywords: check, cheque, manual, transactions, log, payment, pay, paid, balance, accounts receivable, payment processing, bookkeeping, accounting, check number
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