Topic:

I see that RegOnline has a number of training videos available. Which one(s) do you recommend that I watch?

Solution:

RegOnline has Flash-based training videos available to our customers, and they range from short overviews on specific topics to comprehensive training on our entire system. We’d suggest that you watch as many of them as you need to in order to feel comfortable with our system.

Comprehensive training on broad topics:

• OnDemand Tour (recommended for all new users) - Walkthrough of the OnDemand interface.
• Event Build Training (recommended for all new users) - Covers the essential elements of building your registration form, such as event fees, registrant types, agenda items / fees, payment options, and much more.

Event Builder and Manager topics (shorter videos on specific tasks):

• About the Event Fee - How to create a flat registration fee, apply early-bird pricing, discount codes, and overrides based on Registrant Type.
• How to create a Custom Report - Walks you through how to create a Custom Report to display the specific information you need.
• About Registrant Types - What are they and when you to use need them.
• Define a New Registrant Type - Walkthrough on how to create a new registrant type for your event.
• About Merchandise Items - When to use Merchandise items and how they differ from agenda items.
• Add a new Merchandise Item - Walks you through how to create Merchandise items for your event.
• HTML Content Editor - How to use the Content Editor tools to create and add content to your event registration form.
• Event Website - Explains what the Event Website is and how to use it.
• Event Status Overview - Description of the various statuses that are available for your event.