Topic:

How can I view who unsubscribed or opted out from my Invitation Emails?

Solution:

The Opt Out Report allows you to view a complete list of those who have unsubscribed, as well as allowing you to manually unsubscribe a contact if needed.

To unsubscribe a contact:

1. Open the Opt Out Report.
   
   
2. Enter the full or partial email address of the contact your wish to unsubscribe into the Search box.
3. Click the Search button. The results will appear below. Emails listed in gray have already been unsubscribed.
4. To unsubscribe a contact, click their email address.
   • Please note that this action is permanent. Once a contact is unsubscribed they will not receive any future Invitation Emails (they will continue to receive Confirmation Emails if they register for one of your events). Also, once a contact is unsubscribed you will be unable to include them in any future Contact Lists.
5. Click OK to confirm your decision.