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Email Details

Last post 02-24-2009, 10:32 AM by RegOnline Support. 0 replies.
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  •  02-24-2009, 10:32 AM 3996

    Email Details

    Email Details

    This page provides you with basic details about the Email Invitation, and allows you to Edit, Copy, Delete, and schedule the email.

    • Email Details - This section contains basic information about the invitation. Here you can quickly view the email's Subject, Theme, scheduled date, and more.

    • Actions -

      • Edit Email - Opens the Email Invitation wizard, enabling you to edit every detail of the email.
      • Copy Email - Create a duplicate of the invitation.
      • Delete Email - Permanently deletes the invitation.
      • Send Email: Delivery Options - Select how and when you would like to send the invitation to your contacts.

    • Tracking Statistics

      • Sent - Displays the percentage of sent invitations out of the total number of contacts in your Contact List. This will typically be 100%, unless your Contact List contains duplicates or invalid email addresses.
      • Opened - Displays the percentage of contacts that received and opened your invitation. For this number to be accurate your recipients must choose to view the images in your invitation.
      • Clicked - Displays the percentage of recipients that clicked a supported link from within your invitation.

        The only clicks that are tracked are clicks on supported merge code links. You can add these links to your email content by either selecting the desired merge code from the Other Merge menu, or by typing the code itself directly into your email content. The supported links and their corresponding merge codes are:

        • Link to Register Page: /*RegisterLink: Click Here to Register for this Event*/
        • Link to Event Start Page: /*EventURL: Click Here for More Information*/
        • RSVP (Invitation): /*RSVP: Click to Respond*/
        • RSVP (W/ Undecided): /*RSVPU: Click to Respond*/
        • Confirm Registration: /*RegConfirm: Click Here*/
        • Tell-A-Friend: /*TellAFriend: Click to Tell a Friend*/
        • Link to PassKey: /*EventLodging: Book Lodging*/
        • Add to Calendar Button: /*Merge: AddToCalendar*/
        • Link to Invoice: /*Invoice: View Invoice*/

      • If you manually enter a link ("http://www.regonline.com/MyConference", for example) into your email content, clicks on that link cannot be tracked.

      • Registered - The percentage of recipients who click the Link to Register Page inside your invitation, and then begin and complete their registration. If the recipient makes their way to your registration form by other means (from a link on your company's website, or a URL from a promotional flyer or mailing) they will not be counted as Registered in the Tracking Statistics. They will, of course, still be displayed as registered in all other reports.

        Bottom line, if you would like to view the Registered statistic, you must include a Link to Register Page merge code inside your email content, and your recipients must click it to begin their registration.

        To add a Link to Register Page to your email content:

        • Select Link to Register Page from the Other Merge menu located on the Content step. This will add the merge code into the body of your email.



          OR

        • Manually enter the merge code /*RegisterLink: Click Here to Register for this Event*/ into the body of your email content. When the email is sent, that code will be replaced with a link to your registration form.

    • Preview - Displays how your email invitation will appear to your contacts.



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