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How do I change a member's Renewal Date?

Last post 08-03-2006, 11:03 AM by RegOnline Support. 0 replies.
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  •  08-03-2006, 11:03 AM 365

    How do I change a member's Renewal Date?

    Topic:

    I would like to change the renewal date for a particular member.

    Solution:

    1. Edit the individual's Member Info record
      • See related links for help finding and editing  a record in your account
    2. On the left hand side, click on the Recurring Payments icon.
    3. On the Recurring Payments page, go to the Edit Next Renewal Date box.  Type in your new Renewal Date, or use the calendar button. 
      • You cannot reset the next renewal date to a date in the past.
    4. Save your changes.

    Additional Information:

    Please note: The Next Pay Date Field located on a Member Record (and the Members Report) is only used or important in Memberships that have a Payment Frequency that is different than the Renewal Frequency. 

    Related Links:

     

    Keywords: Membership, Renewal, Date, Change, Edit




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