Topic:

I want to opt an attendee(s) out from receiving any emails that I send out.  How can I do this?

Solution:

You can opt-out attendees in two different ways.  You can either opt them out manually to remove them from future mailings.  Or you can offer your attendees a way to opt themselves out.

To manually Opt-Out:

1. Click on the RegMail Folder
2. Click on Mailing Lists
3. Go to the list that you intend to use for this email.
4. Find the person in the list and click on his/her Member #
5. The Add/Edit Member window will open.  Select the checkbox to Opt-Out (This individual requested to be removed)
   

To allow attendees to automatically Opt-Out:

1. Click on the RegMail Folder
2. Click on Content
3. Create new content or edit content
4. On the HTML tab, click on the Other Merge drop down
5. Select the Opt-Out merge code
6. Copy and paste the Opt-Out merge code from the HTML tab into the Text tab.

When your registrant receives the email and clicks on the link it will enable the Opt-Out flag in their record for that mailing list. 

Additional Information:

Opt-outs will be overridden if those addresses are uploaded again in another list where they are not marked as Opt-Out. 

Please contact contact RegOnline Tech Support if you have any questions about this functionality.

Related Links:

• How do I download individuals in a mailing list?
• How do I upload a mailing list?
• How do I schedule an email job in RegMail?
• User's Guide - Manager - RegMail - Create New Email Job

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