Manager - Reminder & Follow-up Emails -
About Email Reminders:
In this section you can create multiple reminder or follow-up emails that can be scheduled to be sent to your event attendees. This is an easy way to build all of the communication emails that you wish to send to your attendees. You can set up these emails to be sent to particular registrant types, by registration status, payment method, or balance due.
For example, you can schedule a reminder email to be sent 20 days before your event to all of your Members (reg type) that have not paid their balance (balance due) to remind them to send in their payment.
Field Descriptions -
Create a new reminder - Click on this link to open the Edit reminder / follow-up email window and set up your email.
Column Headings -
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Enable - Check the box in this column to enable the reminder. If this box is not checked then the reminder will not be sent.
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Subject - This is the subject line of your reminder email.
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Send to - To whom this email reminder will be sent
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When - Displays the specific or relative date that the reminder email will be sent.
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on Day, Month Date, Year at Time - specific date format
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X days before/after Event Start/End date - relative date based on your event's start/end date.
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Status - Displays the status of your reminder email
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Pending - the email has not been sent
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Queued - the email has been queued to be sent at it's scheduled time
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Sent - the email has been sent
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Error - there was a problem sending the email and it has not been sent
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Actions - Icon Desciptions
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- Click this icon to edit the reminder email.
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- Click this icon to copy the reminder email. The new email created will have the word "Copy" in the Subject line.
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- Click this icon to delete the reminder email.
This action can not be un-done.
Additional Information:
None.
Related Links:
Still need help?Submit your question to the RegOnline Tech Support team.